P+P Policies

Plumb + Pine Suites is home to independently owned and operated businesses. Each Suite operator sets and enforces their own policies, so the terms below are general guidelines rather than a single standard applied across the building.

Appointment Cancellation Policy: Cancellation and rescheduling policies vary by Suite operator, and most require advance notice to avoid a fee. Late cancellations, same-day changes, and no-shows may be billed at a percentage of the total service cost. Contact your technician directly for their specific terms before booking.

Product Policy: Retail products are sold by individual Suite operators, and return eligibility is set by the operator you purchased from. In most cases items are final sale, non-refundable, and non-transferable. Reach out to your technician with any questions about a purchase.

Questions: Because each operator runs their own business, questions about appointments, pricing, payment, or products are best directed to your technician.